At TheCapSpot, we work hard to get your order delivered as smoothly as possible. Please review our shipping policy for information about delivery estimates, tracking, and potential delays.
Orders are estimated to arrive within 3–11 business days from the date of purchase. This is an estimated timeframe, not a guaranteed delivery date.
Delivery times may vary depending on the destination, carrier operations, customs processing, weather conditions, holidays, and other circumstances beyond our control. Some orders may arrive earlier or take longer than expected.
Once your order ships, tracking information will be provided by email when available. Tracking updates may take time to appear as your package moves through the carrier's network. You may also receive automated tracking notifications as your package progresses toward delivery.
Although we strive to meet our estimated delivery timeframe, delays may occasionally occur due to carrier backlogs, inspections, weather, holidays, or other unforeseen circumstances.
If your order is significantly delayed or your tracking information has not updated for several days, please contact our customer support team so we can review the shipment and help determine the appropriate next steps.
Customers are responsible for providing an accurate and complete shipping address at checkout. If you notice an error, contact us as soon as possible. Address changes cannot be guaranteed once an order has entered processing or shipped.
TheCapSpot is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided at checkout.
For shipping questions or assistance with an order, please contact us through our website's contact page. Include your order number so we can assist you more efficiently.
Thank you for shopping with TheCapSpot. We appreciate your business and your patience while your order makes its way to you.
